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OUR POLICY

Policy & Procedures

  • How do I apply for a driver license?
    1. Visit your local CA DMV office. 2. Complete a Driver License or Identification Card Application. 3. Provide proof of your identity, Social Security Number, and residency. 4. Pay the $35 driver's license fee. 5. Pass the written test. 6. Pass the road test. For more information, visit DMV page and follow the steps. If you have any questions or concerns, we're more than happy to help you. Please call or email us.
  • What do I need to know to pass the driving test?
    1. Know how to operate a car and drive safetly 2. Know the traffic laws and rules 3. Know what the examiner's is looking for during the exam With our highly trained instructor, we will prepare you for the driving test until you're confident and ready!
  • Do I need to take in-car driving lessons?
    Yes, if you're between the age of 15 to 17½ years old. The state of California requires you to take at least six (6) hours of in-car driving lessons with a licensed driving instructor. No, if you're 17½+ years old. You're not required to complete behind-the-wheel training but we highly recommend it. Learning with a professional will better prepare you for the driving test and become a safer, more confident driver.
  • I've completed my drivers education training. What's next?
    The next step is to take the written test at a local DMV. To prepare for the test, study the California Driver's Handbook. Once you've passed, the DMV will issue you a driver's permit. With a driver's permit, you can start behind-the-wheel training with us! Helpful Links Driving License You can start your application online and write down the Number given when you finished the application so you can give it to DMV. And bring all the documents even though you've already uploaded it. Handbook Practice test
  • Can I drive alone after I get my permit?
    No, never drive alone with a permit only. It is illegal to drive without a license. If you are a minor, you must drive with an adult 25 years of age or older, who has a valid California driver license.
  • What if I already have a license, but want to brush up on my driving skills?
    We can absolutely accomodate to your needs! Our instructor will first evaluate your skill level then outline a trianing program that will help achieve your driving goals.
  • Cancellation Policy
    Cancellations must be made 24 hours in advance day before your scheduled lesson or a $40 cancellation fee will be charged.
  • No Show Policy
    If you are not at the designated pick up place or not prepared for the lesson, a $50 fee will be applied. No lessons will be scheduled until the fee has been paid. It is your responsibility to remember your scheduled lessons and also be prepared. This includes bringing your permit or license, wearing appropriate shoes, and having payment ready for each lesson.
  • Payment Policy
    Full payment is due on the first lesson by check or cash. Please make checks payable to: ADVAN driving school for behind-the-wheel lesson.
  • Refund Policy
    Unfortunately, there are no refunds unless stated otherwise. There are some exceptions to this policy. Please call the office.

01/

Cancellation Policy

If you need to reschedule your lesson, please call (626) 888-9880 to notify the office within 24 hours before your scheduled date/time. Lessons canceled or rescheduled less than 48 hours will be charged with a $50 fee. Please be mindful of the instructor's time. 

02/

No Show Policy

It is your responsibility to know when your lessons are scheduled. It does not matter who scheduled the lesson for you, you are responsible to show up and be prepared. Please bring your permit, wear appropriate shoes, and make payment at end of each lesson. If you're unprepared, the instructor will cancel your lesson. A $50 cancellation fee will be applied and you would need to reschedule your lesson. Please be considerate of everyone's time. 

03/

Office Policy

Driver training with the instructor is conducted 7 days a week from 8:00am to 4:00pm. Please be advised office hours may not always be available during driver training. If you need to reach us, please leave a voice message and we will get back to you as quickly as possible.

04/

Appointment Time Policy

Although lessons are scheduled by the hour, it may start before or end after our expected time due to traffic or uncontrollable circumstances. Please give us enough cushion time to accomplish the lesson. Your lesson will begin when your instructor arrives for pick up. The instructor may arrive with a student from a previous lesson. Part of your lesson is to drive the student back to his/her drop off location. You may also be driven by the next student.

05/

Tuition Policy

Tuition or payment is expected prior to each lesson. We accept Zelle, Cash, Check.

06/

Refund Policy

All lessons are not refundable unless stated otherwise. Under special circumstances, please contact us.

FAQ

Frequently Asked Questions

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